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Customer Service

January 5, 2010
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One Year, One Guy, 330 Posts, Thousands of Page Views, No Money

Happy Blogaversary to Me! It has been one year of blogging for me as of today. It is fun, but I might have to blog and launch a podcast or two. We’ll see about that.
I started blogging a year ago, part time while I was in school. I completed my AAS, BS, and MBA in [...]

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January 4, 2010
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Aeryth – A Collaborative Storybook Universe

I’ve been working on this idea for a long time, and now I’m launching it as one of 100 projects going out into the public for 2010. Right now, the site is a skeleton, but with additional frameworks on the way and features coming each week; I’m hoping to have the interactive site operational soon. [...]

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January 4, 2010
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Managed Care Hosting – For the Care and Feeding of Your Website.

The latest service and project launch is ManagedCareHosting.com, a service that provides a source for updating your site when your time is too precious to be spent updating your website. Visit the site to learn more.
Site: Managed Care Hosting

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January 4, 2010
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Launching 100 Sites in 1 Year

I’ve been wanting to do this for awhile now. I want to publicly launch 100 sites in 1 year. So, I’m doing just that. Unfortunately, I messed up my hand pretty badly and it is still healing. I wish I had broken an arm or leg, at least I could type, and use Photoshop and [...]

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November 10, 2009
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Another “One that Got Away” – Free WiFi Access by Google

In another “one that got away” fish tale, I had started DippingPoint as a platform for free internet access. I had first created a free internet access for dial up using a platform created in my two bedroom apartment more than 12 years ago. I was hired by a company that didn’t move on it [...]

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October 29, 2009
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So, Google maps the decline of GPS Companies.

With the launch of the Droid, and Google Turn-By-Turn maps, you will probably see antitrust lawsuits coming from TomTom and Garmin; what the basis will be is unknown, but I’m going to predict something will come of this. In two days, we’ve seen up to a 30% decline in the stocks of the two leading [...]

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October 11, 2009
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I don’t even care when iPhone OS 3.1.2 was released.

I’m updating my iPhone right now. And I’m hoping that this fixes the problem. After having 5 of 6 phone calls in one morning [which led me to not use my phone for that day and the next], I called AT&T which was generally dismissive of the issue. “I’ll transfer you to Apple because there [...]

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October 10, 2009
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When Marketing like this goes Viral, it isn’t good.

So, I guess there are some “Danger”ous things afoot. A hardware oops has caused the pause in sales of sidekicks, and even a very odd message in their forums. Head over here to read more. I just can’t find everything, but it looks like a lot of people are blogging about it:
From Techmeme.com,
Jason Kincaid / [...]

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October 8, 2009
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Dear AT&T… I understand constant monitoring is straining the system…

But can you please not drop 5 out of 6 of my calls? It started a few days ago. But today, the first 5 of 6 phone calls which went beyond 6 minutes were dropped. Including one while I was talking to an AT&T rep about the dropped calls. My wife had the same problem, [...]

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September 29, 2009
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Google Deactivates Account that Received Email Sent to Wrong Account

Remember that bank that sent an email to an incorrect Google account? Well, Google locked the user out, basically treating the user as a criminal. A court ordered Google to do the deed, so I suppose it isn’t Google’s fault that a user is being treated as a criminal even though they didn’t do anything. [...]

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September 28, 2009
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Google Optimizes the User Experience based on use.

TechCrunch’s Erik Schonfeld has a post titled “With Google Places, Concerns Rise That Google Just Wants To Link To Its Own Content” which has a graphic that suggests, along with a not subtle claim in the title, that Google is interested in linking to its own content.
Well, Schonfeld continues to say that Google design principles [...]

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September 23, 2009
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Product and Services Page Added

I’ve decided to install a products and services page. It is located here. I have some domains that I have projects for, but I’m willing to part with for the selling price. I am also launching a consulting service which can be purchased in blocks of one hour. If you like what I’ve written, and [...]

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September 22, 2009
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Could this Apple of Discord lead to a new Trojan War?

I guess there is some rumbling in the warm and fuzzy world of Apple fanpersondom. That is hard to say. Anyway, this story recounts some problems brewing in an Apple store. Personally, I’ve never been in an Apple Store. I looked at the outside of one. But Until recently, I never found anything interesting in [...]

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September 4, 2009
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MobWatch.com – Online Reputation Manager

The idea for MobWatch.com has been nagging at me for awhile. I put it online back when I first acquired the domain, but the software I used wasn’t so hot. Not being a coder, I couldn’t make it exactly how I wanted it. That is pretty much true to this day, but the resources I [...]

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August 19, 2009
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How I went from UMPC, to Tablet, to Apple.

I read an article on Ars Technica today about how the Samsung UMPC [which Jon Stokes calls a tablet pc, it really isn't.] called the Q1 is the best thing since the integrated circuit. Frankly, Mr. Stokes simply hasn’t had to go through [...]

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